About Our Vertical Team
Meet The Owner & Lead Concierge
Asia Muhammad is the visionary behind Vertical Concierge Services, a boutique firm rooted in excellence, integrity, and balance. With a powerful presence and a passion for elevating others, she brings both expertise and elegance to every client experience through a bespoke approach.
As a dynamic consultant with over 25 years of experience in training, executive support, customer service, and business operations, Asia transforms programs and service-based businesses from the inside out—strengthening teams, aligning operations, and improving efficiency and morale across the board.
With a strong foundation in leadership, customer service, and compliance, she offers hands-on support through:
- Staff training that builds confidence and consistency
- Policy, procedure, and organizational consultation
- Transaction concierge (transaction coordination) and listing support
- Personalized white-glove concierge services that help busy professionals lead effectively without losing balance
Concierge
Chianta Gary is a seasoned executive concierge with over 20 years of customer service experience and a decade of expertise in data analytics and project management. She has supported senior executives at Fortune 500 companies, earning a strong reputation as a reliable, strategic partner who brings clarity, organization, and efficiency to every responsibility.
Chianta excels in managing high-level tasks, streamlining daily operations, and anticipating needs in fast-paced, high-pressure environments. Her analytical background enhances her ability to make data-driven decisions and improve workflows, while her project management skills ensure seamless execution and follow-through.
She is also highly proficient in contract review and vendor negotiations, offering a detail-oriented and strategic approach to managing agreements, procurement, and partnerships. Her ability to navigate complex terms, reduce risk, and advocate for favorable outcomes consistently adds value.
Professional, discreet, and solutions-focused, Chianta is the steady force behind the scenes but is able to take the stage— ensuring operations run smoothly and executives stay focused on their most critical priorities.
Creative Content Concierge
Amanda Taylor is a multidisciplinary creative dedicated to visual storytelling, branding, and community connection. With a strong background in graphic design and more than a decade of experience in hospitality and creative leadership, she brings a warm, people-first approach to every project.
Her expertise spans designing captivating visuals, curating engaging social content, and seamlessly managing behind-the-scenes logistics. Known for her artistic eye and commitment to detail, Amanda creates work that is both meaningful and impactful.
Based in Detroit and deeply influenced by the city’s rich music and art scene, Amanda thrives at the intersection of creativity, culture, and service—helping brands and communities tell their stories with authenticity and heart.